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Go Branded

Go Branded

gobranded.com
What is your customer experience with Go Branded?

Go Branded Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Go Branded has a 1.7 star rating based on 10 customer reviews. Consumers are mostly dissatisfied, citing unpaid payouts, lost points, and frequent login and survey credit issues.

Key Takeaways for Future Customers

  • Read Go Branded reviews: many users report difficulty cashing out and gift card confusion.
  • Expect slow or unresponsive customer service when chasing refunds or billing issues.
  • Surveys may void or fail to credit points after long completion times.

Negative Feedback / Risk Areas

  • Unpaid payouts and lost balances after account resets.
  • Support unreachable, dropped calls, and no email responses.
  • Login problems and surveys closing before crediting points.

Positive Feedback

Some users report occasional successful gift card redemptions and that the survey site can work after lengthy fixes.

View full overview ›

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Show reviews that mention
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Kacey O Tss

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Idaho Falls, Idaho

I never got paid on a walmart card....

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I never got paid on a Walmart card. Even after calling Walmart, they couldn't find anything either!

Where's my $8.05?

What's up? Do you never pay anyone?

Loss:
$805
Cons:
  • Dont pay you

User's recommendation: I never got paid a thing!!!

View full review
Stan A Rye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Golden, Colorado

Gift card not recognized by Applebees

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new card accepted by Outback and Bonefish. I'm happy with the way things turned out but a little miffed about how long and hard it was to correct. But thank you.

Pros:
  • Use of gift card veryy confusing
Cons:
  • Takes a lot of time and effort to earn any points

Preferred solution: All is well now

View full review
William H Ymb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t login

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I keep on logging in and it keeps going back to asking me to login again and I did three or four times

Preferred solution: Like I said, I can’t login I tried numerous times over and over again

View full review
Anonymous
map-marker Ashburn, Virginia

Complaint

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I just spent 45 minutes on a survey only to tell me at the end it was closed. This has happened frequently over the past month .

View full review
Lynn R Eot
map-marker Milwaukee, Wisconsin

Call to support

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AI Highlights
  • They asked for a lot of information about me and told me to answer questions.
  • I got a verification number, then they hung up when another was due.

They asked for so much information about me and kept telling me to answer questions. I would get a verification number. Then when I was supposed to get another verification number, they ended up hanging up on me.

Pros:
  • It is a good survey site
Cons:
  • Hard to get your information changed hard to get money when you call to the support they ssk yoo too many questions and hang up on you

Preferred solution: My telephone number changed

User's recommendation: Don't ever call costomer service

View full review
Thomas S Fni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dayton, Ohio

Change my phone number linked to the account

AI Highlights
  • Nothing changed; I can't cash out.
  • Please add 419-619-**** to my account so I can receive paid daily surveys and not lose my input.

Nothing changes. Nobody changed the number for me, so I'm still unable to cash out.

I want to continue to do the survey daily, but only if I can be paid for it and not have to worry about losing what I've been taking time to give my opinion.

I would like to think my opinion is taken into consideration and would have some weight on the outcome. The number I need added to my account is 419-619-****.

Preferred solution: Change my mobile phone number

View full review
Thomas S Fni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dayton, Ohio

Change phone number

Never resolved the problem I'm having with cashing out my earnings I do daily survey but would like to continue but only if I'm being paid for my opinion.

Preferred solution: Change my phone number I have on file

View full review
Debra O Gzi
map-marker Saint Louis, Missouri

I lost my $39 they paid me $19 at one time a month ago and now they're starting me over with zero points what happened to my money

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AI Highlights
  • They deleted my survey and started a new one with me.
  • I lost $39 I planned to cash out.
  • I can't reach customer service.

They deleted my survey and started a new survey with me, and now I lost my $39 that I was going to cash out on. What's up with this?

Very upset. Can't get a hold of customer service; can't get a hold of anyone to help me.

Loss:
$39
Pros:
  • I was doing fine now they deleted my account and started me over lost 39 dollars hard to get that on their surveys
Cons:
  • Well i was happy when they sent me my 19 dollars but now i have any money my 39 is lost is that a con or a pro

Preferred solution: Full refund

User's recommendation: Just watch out you work hard to do all these surveys and then they take your money

View full review
Cheyenne Xfo
map-marker Garden City, Michigan

No surveys being offered.

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Very few surveys are being offered since yesterday. There is not updates being posted on the app. I hope the issues are fixed soon.

View full review
Pieper Jlx
map-marker Manchester, Connecticut

Can't change the county from Indiana to Connecticut

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I never got the help that I need.I can't use my point for what I wanted to buy.I am not happy about that

View full review
Anonymous
map-marker Bensalem, Pennsylvania

DMy last 4 payouts were noy in my bank accountid not get payouts

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I made many requests. they did not respond.

they owe me about $40. I don't know what to do next They have a phone number and only connects you to a place that is giving away free gift cards.

View full review
1 comment
Guest

The number this site has listed just patches you through to a Australian voiced robot scam call.

Afton Mol
map-marker Sacramento, California

I need help with getting paid

Pay me please. It's been 2 months please pay me now it's been 2 months I haven't been paid . I've tried everything

View full review
Mike B Yax
map-marker Aurora, Illinois

Question and survey ptoblems

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AI Highlights
  • Told I am not a match for every survey.
  • I have emailed several times with no reply.
  • I have not heard from Branded Survey since August 2023.

I have been told I am no match for every insight survey I have attempted for three weeks. While I know I wont qualify for every survey I also no that there I some I qualify for.

I have sent several e- mails inquiring on this matter but have never received a reply. I have not Farrell from Branded survey to any of my questions since Sugust 2023.

User's recommendation: Be prepared to be ignored. The customer service number listed on their sight is for some kind of a promotion. I have never been able to talk to anyone from branded survey.

View full review

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Anonymous
map-marker Naperville, Illinois

Question and survey ptoblems

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AI Highlights
  • 74 attempts since 9/29/25 to understand why I don't match for surveys.
  • No email reply since Aug 2023; site phone leads to an incentives company.

II have tried countless times to get an answer to my inquiry on why for two weeks every time I try to take on insights survey it comes up I am not a match. I have counted my attrmpts(74) since 9/29/25.

I realize I wont qualify for every survey but there has to be something wrong if for this period of time I have not qualified for at least one. The only time Ai got a reply was we will get back to you soon. That has never happened. I have tried to get a customer service number to call but the number on their website goes to some company offering an incentive to try their product.

The way they treat members is lousy.

They should at least give me the courtesy of an explanation. I havent gotten e-mail reply to a question since Augudtvof 2023.

User's recommendation: nGet ready to be ignored

View full review
Resolved
Cora Kyu

Resolved: No resonse to any e-mails since Sugust of 2023. No way to reports survey issues on all surveys. If they agree you and give you survey points they don’t reduce quota of number of surveys to reach next

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Respond to inquiries and answer questions when they are submitted.Not much more to say other than catch have bc already reported.

View full review
Charlotte M Hns

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I didn't receive credit for a survey I completed

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I completed a survey and at the end of the survey it said surveys fill up quickly denying me my points!

Preferred solution: My points

User's recommendation: You have to stay on them to get your proper credit

View full review

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